Building Trust and Strong Supplier Relationships for Success in the Coconut Charcoal Briquettes Industry

It’s really important to build good relationships with the people who supply coconut charcoal briquettes. These briquettes are used in lots of things, like BBQ grilling and shisha smoking. So, working closely with your suppliers, talking to them, and trusting each other is a big deal. It helps make sure you always get good cooperation when you need them for your business.

Trusting one another can be in a different way, and it’s just let it flow. Suppliers/traders and importers must trusting each other, and having a good communication.

In this article, we will discuss the tips for you to get a closer relationship with your supplier and gaining trust with each other, so here are the tips:

Always keep in touch

Always keep in touch means that always communicate and gives an update to each other, from our experience, some importers are asking about our company and then just missing away. Sometimes this can be confusion for the suppliers, because it has no update and continued conversations.

Maybe importers can always stay updated and communicate with the suppliers, and even though the importers are not interested anymore, they can also just tell it to the suppliers. So the suppliers can focus on another thing or other prospects. This is important because giving updates means giving new news.

Meet the supplier/trader face to face

Meet with suppliers directly is a good way to get a closer relationship. By meeting him directly, you can also see his credibility and observe his attitude.

But do not forget also that you should maintain a good attitude, because there are some suppliers who not accept orders if the importers treat them badly. By meeting face to face, you can talk and discuss your business further, and can have a good negotiation for the best deals for both parties.

To see the supplier directly, you can do this by visiting their factory and having a scheduled meeting. Good suppliers will invite you and treat you well also if you come to our factory, we will force you to try the local Indonesian food 😊. We can also pick you up from your hotel.

But what if you cannot visit their factory? Then the best is to do a scheduled online meeting or a scheduled video call. And you can talk about the business further while also showing face with each other.

If you still do not want to do this, at least the best way is to do a call with your supplier or do a long conversation chat with also fast response. Book a time with your supplier to do this activity.

Open

This “open” means that you can consult to your suppliers for every problem that you faced in your business or problems that you faced in the past when it comes to importing charcoal briquettes.

Because most suppliers want to know this, and they will let you know their advantages, their unique innovations, and also, you can see their integrity in helping you. You can talk to them like a consultant or a doctor, by telling your problems openly so the supplier knows what is the core frustrations and the solutions.

Some importers are not open to the exporters and leading to not effective communications and innovations, which can make your problems come over and over again.

But there are also some suppliers/traders who have a weak answer or cannot answer any of your problems because of their lack of knowledge and experience, so observation is still needed.

Honesty

This is the most crucial part, there is no trust if everyone is a liar. Trust is the core of any meaningful relationship. It’s the glue that holds friendships, and partnerships together. When we trust someone, we believe in their honesty, reliability, and integrity.

Trust allows us to open up, share our thoughts and vulnerabilities, and rely on others for support. However, trust is fragile; it takes time to build but can be shattered in an instant.

To be trustworthy, one must consistently act with transparency, keep promises, and demonstrate empathy. Whether in personal or professional world, trust makes our lives better, giving deeper connections and cooperation. It’s a reminder that by being reliable and genuine, we contribute to a world where trust becomes a shared currency that strengthens the bonds between us.

There are also other factors to make you can gain trust, some importers also considerate religion as a plus valuable standard. But ask your supplier/trader religion is not ethical, so just giving them await until they show their religion or you can also do another thing such as greetings, discuss about honesty, discuss about trust, etc.

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