Almost all suppliers of coconut charcoal use Telegraphic Transfer Cash in Advance with 50% first payment and 50% for the second, and they also use incoterms of FOB or Free on Board.
This needs to make you aware of your preparation before importing coconut charcoal and also to prepare your cash better. Because there are still lots of importers who late paying the final payment, it needs to be reminded before you import charcoal, to have a good and prepared plan.
Telegraphic Transfer (T/T) Cash in Advance means that the importer does a transaction with the exporter with a down payment (DP), and the final payment has to be completed before the products are shipped.
The DP terms can be negotiated between the buyer and the supplier, it can be 50% to 50%, 70 to 30%, or even 30% to 70%. The important thing is, that the first payment can be a fund for production, and the second payment has to be paid off before delivery for paying the forwarders, documentation, and so on.
These payment terms sometimes become a problem because the importer is not preparing their money well, and then having a late payment, this will make them get penalties and other sanctions according to what they agree within the sales contract.
To solve this, by negotiating a sales contract and do an agreement, some suppliers have payment terms of 60% first payment, 30% before delivery, and 10% for B/L documents guarantee. And if you are late to finish the payment, then you will not get the B/L physics document from the exporter, and it causes a container holding penalty.
You can negotiate more with the supplier, but even if there is a percentage change, then the change is not too significant. It is also impossible to use an L/C payment because coconut charcoal suppliers need payment upfront.
So the best way to solve this is to prepare your money, so the final payment will not be paid late, and you don’t get any sanctions.
The reason why most suppliers choose FOB is that they cannot control the goods when it’s already in the cargo ship. They just can track it but cannot handle and protect the goods.
FOB means that the exporter just takes care of all deliveries and all shipping documents until the charcoal is lifted onto the ship. Once aboard, the transportation risk passes from the seller to the buyer.
If the container is already on a cargo ship, and the charcoal has begun to be shipped, then it is not the responsibility of the supplier anymore. So if the cargo is delayed or has an accident, the supplier won’t get involved, and no need to take responsibility.
This allows them to focus on their role in delivering the charcoal to the cargo ship and provides clarity in terms of risk allocation between the supplier and the buyer. This becomes a problem for importers because they take responsibility for the container in the cargo.
To solve this problem, it’s hard to negotiate for changing the delivery terms, so the best way to solve this is to prepare your cash flow before buying the goods, and consider the expenses because it will lower the risk.
We promise never to scam or deceive you, and we won’t take your money and run. If you buy our coconut charcoal briquettes and they don’t meet the promised specifications, we’ll either replace them or give you a refund.
You can find our guarantee in our sales contract, and we also have a product guarantee proposal. However, we share the proposal only with serious customers, as it’s not available for free.
You can trust us to be honest and transparent in all our dealings. We value your satisfaction and will always do our best to make things right if any issues arise.
Quality failure is the majority’s fear for importers, especially for those who are already in the charcoal business for a long time. Some of them purchase products, but then the quality does not meet their standard, or they don’t get the exact product quality from when they do a sample.
If you are worried about this, then the Product guarantee is the solution. Because if the product does not meet your standards, then with a product guarantee, suppliers have a required sanction on whether to replace the products or give you a refund. If the supplier runs, then you can report it to the authorities to be followed up. With a product guarantee, everything will be secure and safe.
Product guarantees can be created in quality settlement contracts. It can be an agreement for quality standards. It also can be a sanction if the supplier has a decrease in quality such as having more moisture, more ash content, less calorie, etc. This will make your product quality consistent. Because the supplier will have to do routine quality control to check their specifications.
In Littlebriquette, we can do this sale contract agreement, and a professional supplier will not be scared to agree with this agreement proposal. We also have a Product Guarantee Letter that means we already have a product guarantee policy that you can see before we make the quality settlement contract.
You can say agree or disagree with our letter, and if we as both parties already discussed and agreed for what the discussion is, that we will write the agreement for the quality settlement after you do the first payment.
Many suppliers just make the quality settlement without the need for you to be involved, but with us, we can prepare our quality guarantee agreement before the sales contract has been made. And the agreement will be written if the first payment has been sent.
However, we share our Product Guarantee Letter only with serious customers, as it’s not available for free.
If you order coconut charcoal briquettes from us and they don’t meet the promised specifications, we will either replace them or give you a refund.
The short answer is no if you use natural products. And it can contain toxic gas if the charcoal briquettes are mixed with chemicals, this product same as the charcoal in common. You can see if the product is mixed with chemicals or not by seeing their packaging; normally, you can see the logo warning on the package. Briquettes that are mixed with chemicals are few and not as many as the natural product, so you do not have to worry.
This type of charcoal also contains carbon monoxide, the same as natural charcoal. But it is safer and has less gas because of the filler. So your eyes will be protected, and you will breathe better.
Charcoal briquettes are also safer because they have less ash content, so they will be safe for food and your house from burning out. While filler like tapioca flour it’s safe and not containing any other gas or causing the food to become bad. This is the reason why shisha smokers love it as their smoke fuel, and this product is starting to reach the grill market because it gives more safety and still brings high quality to their food.
Our nearest port is Tanjung Priok Port in Jakarta, Indonesia.
To obtain a coconut charcoal sample, you can reach out to us at +6281774125277 or littlebriquette@gmail.com and place an order with your address and your zip/postal code. And, for sure, let us know what types of charcoal you need. We offer the option to purchase a sample, allowing you to personally test the quality of our coconut charcoal.
By ordering a sample from us, you can have it delivered to your doorstep. This way, you can examine the charcoal and determine if it meets your requirements and expectations before making a larger purchase.
We offer free samples of coconut charcoal briquettes weighing 1 to 2 kg. However, the delivery cost is paid by you.
Why do we charge you the delivery cost? Because we don’t want this sample delivery process to be used for resale or to become a business field, or also used for shisha and grilling for free and on purpose to trick us.
Don’t hesitate to contact us and order your coconut charcoal sample. We’re here to provide you with a hassle-free experience and ensure you’re satisfied with the quality of our product.
There are 2 types of packaging, inner box and master box.
An inner box is a small box that fills briquettes about 0.5kg, 1kg, 2kg, 3kg, etc. While the master box is a big box that fills briquettes for around 10kg, 12kg, 15kg, 20kg, etc.
Customers usually use both (inner box 1kg and master box 10kg), but there are also customers who just request a master box without an inner box included, so we put the products in bulk.
In the packaging, we can do custom packaging, and you can request to put your brand design on your box. We will give you the layout, and the design is all by you. And there are some requirements for the boxes, whatever the design is:
The coconut charcoal briquettes are already exported to Middle East, Europe, Japan, South Korea, and Brazil. We care deeply about the environment and always make sure our briquettes are of the best quality. Our customers’ trust and satisfaction have helped us grow globally, and we also work to support communities and protect the environment. We love what we do, and we’re excited to provide for many years to come.
We are a Private Label Manufacture/OEM Manufacture, we can produce coconut charcoal briquettes specifications according to your request. We can also make a custom coconut charcoal briquettes shapes and sizes, and also custom packaging with under your brand!
